![]() To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Thus, If you had a mistake with size or whatsoever we will try our best to provide promo codes for another purchase. For more information about returns outside Thailand, please contact our Customer Service. ![]() Please note that any returns outside Thailand received from our end may ask you to pay for a custom's duty fee. ![]() Return from outside Thailand: extra custom duty fee To start a return, you can contact us wanted to highlight We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Understand we are a team of humans, working with human hands, and human brains. We make every effort to fulfill orders as quickly as possible. Please allow 1-2 days for your order to be processed for shipping. How long does it take to process my order? Items ordered in Thailand can only be delivered to persons 18 years or older, with an address in Thailand. If a product is seized and destroyed by customs, we will NOT be responsible for the losses, product, or shipping refunds. By placing an international order (shipping outside of Thailand) the buyer is responsible for abiding by their country’s laws, regulations, and restrictions. The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. These charges are the buyer’s responsibility as we are only charging the transportation fee on your order. Please note that Taxes, Duties, and customs clearance fees are not included in the product price or shipping and handling cost. Please find more details in this link * European Union (EU) countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. As a result, all commercial imports into the EU will be subject to VAT and require a Formal Customs Declaration. Customers are liable to pay any inbound duties and taxes which local customs may charge.Īs of July 1, 2021, the European Union (EU) including the United Kingdom will remove the Value Added Tax (VAT) exemption for low-value imported goods (i.e.
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